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Configure "Processing can be Rejected" option in a DIALOG Work Item
By Anirban Bhattacharjee, KPIT Cummins and Infosystems
This document demonstrates how to configure the "Processing can be Rejected"
option in a DIALOG Work Item in Workflow.
Scenario: Sometimes, an approver might not want
to process a work item at all. This might happen if the approver is not the
intended agent or due to organization restructuring, the approvers have changed.
In such cases, the approver should not process the work item.
We can then configure the "Processing can be Rejected" in the work item.
The process to set this up is discussed in details below.
First let us look at a work item in
SBWP that has been created without configuring this option.
Notice that the "Reject
execution" option is disabled.
The user has the only option to execute the work item.
Now we will open this work item step
in the workflow builder. Navigate to the DETAILS tab
Once this check box is selected, it
also creates a new outcome and hence a new branch after this work item step
(Three branches for APPROVE, REJECT
and Processing Rejected)
Hence we can call additional tasks
that need to be executed when the Processing
of the work item is REJECTED.
Save and activate the workflow. Test
it via SWUS transaction and navigate to the business workplace (SBWP) to view
the workflow inbox.
Now we can see that the Reject Execution option is now highlighted. Click on it to process reject
execution of this work item.
This will complete the work item and
execute the outcome step "Reject execution".
We configured successfully the REJECT EXECUTION option of a work item and tested
it also successfully.
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