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How to check and implement OSS notes
In the next screen, provide the short description in few
words about the issue and click Continue. The
relevant OSS notes are displayed in the next screen. If none of them match with
our criteria, then we can proceed to create a message to SAP with more details
of the issue.
Here we can give details of the issue.
1. Short text
2. Long text
3. Steps to reproduce the issue
4. Attach any documents with screen shots.
5. Also provide the credentials for any system access. (Dev,
Test or production system)
the ‘Maintain Access Data’, temporary system Id and password are maintained
until certain period of time. The duration is extended for more days, if needed.
Once all the
details are specified, we can save the message for further editing
‘Save Message’ button, or send the message to SAP by
clicking the ‘Send Message’.
message can be monitored in the ‘my inbox’.
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