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SAP® Business Workflow
Deadline Monitoring in SAP Workflow
Enter recipient details to whom the message to be
escalated, if the work item is not executed with in 5 minutes after work item
Save and activate the workflow definition.
Testing the workflow application:
Don’t worry if the deadline message doesn’t
appear immediately after 5 minutes. This depends on various factors including
how the deadline monitoring program is scheduled and also on the availability of
the background processors.
Use SWWA to check how the deadline monitoring program is scheduled in program.
For example, assume that our work item has been
created at 09:10 hrs and the deadline message is expected to trigger at 09:15
hrs. From the above screenshot, it is understood that the background program is
scheduled to execute for every 3 minutes. Assume that the last run of the
program is at 09:14hrs and the next run is expected at 09:17hrs. So even our
deadline expires at 09:15, the deadline message would appear only at 09:17hrs
after execution of the background program.
Some more points
In our above example, we have used the deadline on the “Work Item” creation time. i.e., 5 minutes after creation time, the deadline message would be sent. Now we would check the other option “Expression”. Here we can mention the date and time, when the deadline message should appear irrespective of the work item creation date/time.
As seen in the above screenshot, we can provide the target date and time by which the task should be finished. Container elements could be used in this case. Please refer to our example on creation of container elements (click here).
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