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Program Exits in Work Item for Workflow

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Now save and activate the complete class ZZCL_WORK_ITEM_EXIT along with all its components.

Now we will call this class in our user decision step in the workflow at the tab Program Exits as shown below  

Now we save and activate the complete workflow definition as well.

Notice that there are no e-mail steps after the user decision anywhere in the workflow definition.

Now we will test the workflow via SWUS transaction. When the user decision step is created, the first e-mail should go.

The work item ID is 412083 as seen below

Checking in SOST transaction if the Work Item Creation E-Mail has triggered 

So we have successfully sent the first e-mail to the dummy e-mail ID, which went After Work Item Creation via the program exit.

Notice the work item ID is 412083. This is correct as per workflow logs.

Now we will execute the work item. After execution, we will see the workflow log

BEFORE EXECUTION

AFTER EXECUTION

Checking SOST if the e-mail after WI execution has triggered

So we have successfully sent the second e-mail to the dummy e-mail ID, which went After Work Item Execution via the program exit.

Conclusion: Hence we have successfully modeled the Program Exit that can be used in a work item. With the help of this exit, we can do numerous custom operations at various events, which occur during the complete life span of a work item.

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