Ad Hoc agent assignment in Workflow



Now choose the task and click the attributes button. 


Choose the General Task and click the Transfer button. 


You go back to the workflow builder now the Agent Assignment was active. 


Click the Ok button. 

Now Go to the Extras -> Ad_hoc functions -> Enable the Adhoc Agent Assignment. 

Now the enable the Adhoc Agent Assignment Wizard will be opened. 


Click the Continue Button.

 Now it shows your Task Number and Name and check whether the "insert the workflow constructor and workflow destructor" will be selected or not. If not means now you select that option. 


Click the Continue Button.

Click here to continue...

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