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Ad Hoc agent assignment in Workflow
Now the wizard was completed click the Complete Button.
You check the task it will automatically filled the agent
name as: &Agent_0001.Agents&
Now you can Save the Workflow and activate it.
Execute the Workflow.
Now its looks like the following figure.
You click the Ad_hoc Agent tab.
You enter the name of the user who wants to do this task . In my Example I entered Developer2. And then click the Check Agent Button. It automatically creates the random key for that user and it will be assigned to the Agent_001.
Now again click the execute Button.
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