Ticket creation in Solution Manager through Mails

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BPM Design  

Integration Process is as designed below:  

ID Configurations  

1. Configuration Scenario: 

2. Import Integration Process in the configuration scenario  

3. Assign necessary business systems  

4. Communication channels  

Mail Sender communication channels  

Similarly configure other two channels with same default interface namespace and interface name.  

Mail receiver communication channel  

Proxy receiver communication channel  

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